Privacy Policy

1. Overview

Avert Automation LLC ("we," "us," or "our") operates the website avertautomation.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

We keep this simple because our data practices are simple. We don't run advertising, we don't use tracking pixels, and we don't sell your information to anyone.

2. Information We Collect

The only personal information we collect is what you voluntarily provide through the contact form on this website. This may include:

• Your name
• Your business name
• Your phone number
• Your email address
• An approximate count of your assets or machines
• Any message or notes you choose to include

We do not collect payment information through this website. All billing is handled through separate invoicing tools outside of avertautomation.com.

3. How We Use Your Information

Information submitted through our contact form is used solely to:

• Respond to your inquiry about a free PM audit or our services
• Follow up regarding a potential or existing service engagement
• Send service-related communications if you become a client

We will not send you unsolicited marketing emails. If you become a client, you may receive operational updates and check-in communications related to your maintenance system — these are part of the service, not marketing.

4. No Tracking or Cookies

The only external resource loaded by this website is the Inter typeface from Google Fonts, which may result in a standard font request to Google's servers. Google's own privacy policy governs that request.

5. How We Store Your Information

Contact form submissions are sent directly to our team email inbox. We do not use a CRM or third-party database to store inquiry information beyond standard email retention. If you become a client, relevant operational details are stored in secure, access-controlled systems used to manage your maintenance program.

We retain client data for as long as your engagement is active, and for a reasonable period afterward for record-keeping purposes. Inquiry data from non-clients is retained only as long as necessary to respond and close the conversation.

6. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes — ever.

We may share information only in the following limited circumstances:

• With vendors or contractors directly involved in delivering your service (e.g., a subcontractor assisting with your onboarding), and only to the extent necessary
• If required by law, court order, or government authority
• To protect the rights, property, or safety of Avert Automation LLC or others

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we may have to retain it
• Opt out of any communications at any time by replying to any email from us

To exercise any of these rights, email us at hello@avertautomation.com. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to avertautomation.com. We are not responsible for the privacy practices of any external sites and encourage you to review their policies before submitting personal information.

9. Children's Privacy

Our services are intended for business owners and operators. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy as our practices evolve. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

11. Contact

Questions or concerns about this Privacy Policy? Contact us at hello@avertautomation.com. We'll get back to you within one business day.