Questions, answered.

We build, set up, and manage your preventative maintenance system from scratch — then run it for you on an ongoing basis. That means cataloging your equipment, scheduling all your PM tasks, sending automated reminders to your team, escalating overdue items to you, and giving you a live dashboard of your operation. You don't need to touch a spreadsheet or learn new software.

None. Your team interacts with the system by scanning a QR code on a machine and filling out a 60-second form on their phone. No app to download, no account to create. The owner gets a clean dashboard they can check anytime from a browser link.

Those platforms require you to set everything up yourself, pay per user ($16–$75/person/month), and train your team on new software. We handle all of that for you and charge a flat monthly fee regardless of how many employees you have. Most of our clients were using spreadsheets or nothing — this isn't a software switch, it's adding a system you've never had.

We charge a flat monthly subscription based on how many pieces of equipment you have — not how many employees use the system. Basic (1–20 assets) is $249/month. Pro (21–50 assets) is $549/month. Larger operations are custom-quoted. There's also a one-time onboarding fee to cover the setup work.

Everything it takes to get you live: a facility walk-through where we photograph and catalog all your equipment, full system build, QR code labels printed and delivered, automation setup, and a go-live training session with your team. After that, your system is running.

No long-term contract required. You can cancel with 30 days written notice. The onboarding fee is non-refundable since that work is completed at setup.

Yes — your first month of service is 50% off. That discount applies to the monthly subscription only.

Our target is under two weeks from signed agreement to go-live. The onboarding process includes a facility walk-through, workspace build, automation setup, QR code delivery, and a training session.

For local clients in the Charlotte area, yes — we prefer to do the facility walk-through in person so we can photograph equipment accurately and make sure nothing gets missed. Remote or out-of-area clients can do a video walk-through with one of their employees.

Very little. Any existing maintenance documentation you have (even a rough spreadsheet or notebook) is helpful but not required. We'll collect everything we need during the walk-through.

Every piece of equipment gets a QR code label. When a technician completes a task or notices an issue, they scan the code with their phone camera, fill out a short form, and submit. It takes about 60 seconds and requires no app or account.

The system automatically sends a reminder email to the assigned person three days before the task is due. If it goes two or more days past due, an escalation email goes directly to you (the owner) with a list of everything overdue.

You get a dashboard showing your overall PM compliance rate, upcoming tasks this week, overdue items, and equipment status. It's accessible from any browser via a shareable link — no login required.

You contact us and we handle it, typically within one business day for routine changes. You don't touch the system directly — that's by design. It keeps everything accurate and consistent.

We're currently focused on the Charlotte metro area (roughly a 30-mile radius) since in-person facility walk-throughs are a core part of our onboarding. If you're outside that range, reach out and we'll see if we can make it work.

Any business with physical equipment that needs regular maintenance. Our current clients are primarily in metal fabrication, machine shops, and commercial mechanical contracting. We also work with property management companies managing physical assets across multiple units.

It depends on how critical that equipment is. If a single machine going down costs you a full day of production, a PM system pays for itself quickly. Our Basic tier starts at $249/month and covers up to 20 assets.